We want you to be completely satisfied with your purchase from our online personalized gifting store. If for any reason you need to cancel your order or request a refund, please review our policy below.

Cancellation Policy:

• Orders can be canceled within 24 hours of purchase, unless the order has already been processed or shipped.
• If you wish to cancel an order, please contact us by email or phone with your order number and reason for cancellation.
• We reserve the right to cancel any order for any reason, including but not limited to errors in pricing, product descriptions, or availability.

Refund Policy:

• Refunds are available for products that are defective or damaged upon receipt, or if the wrong product was shipped.
• Refunds are not available for personalized or custom-made products unless they are defective or damaged.
• If you wish to request a refund, please contact us by email or phone with your order number and reason for refund.
• Refunds will be issued to the original payment method and may take up to 14 business days to process.
• Shipping fees are non-refundable.

Please note that we strive to provide accurate product descriptions and images on our website, but we do not guarantee that the descriptions and images are error-free, complete, or current. We reserve the right to reject any order or cancel any purchase for any reason, including but not limited to errors in pricing, product descriptions, or availability.

If you have any questions or concerns about our Cancellation & Refund Policy, please contact us.